Eco Recycling
Privacy Policy
This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us.
Overview
Eco Recycling (“we,” “us,” or “our”) provides scheduled recycling bin delivery and pickup services for businesses. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or communicate with us. By using our website, you agree to the practices described here.
Information we collect
We collect information you provide directly and information collected automatically when you use our site.
Information you provide
When you fill out a form, request a pickup, or contact us, you may provide details such as your name, business name, email address, phone number, service address, and any message content.
Account and service details
If you become a customer, we may collect operational details needed to deliver service (for example: pickup frequency, bin size, accepted materials preferences, and access instructions).
Automatically collected data
Our website may collect technical data such as IP address, browser type, device information, pages viewed, and approximate location derived from IP address.
Cookies and similar technologies
We may use cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings.
Analytics
We may use analytics tools to understand how visitors use our site. These tools may set cookies and collect usage data to help us improve content and user experience.
Sensitive information
Please do not submit sensitive personal information (such as government IDs, health information, or payment card details) through website forms unless we specifically request it through a secure method.
Use
How we use information
We use information to respond to inquiries, provide and improve our services, schedule pickups, communicate service updates, and maintain the security and integrity of our website. We may also use information to comply with legal obligations and to prevent fraud or misuse.
How we share information
We do not sell your personal information. We may share information with service providers who help us operate our website or deliver services (for example, hosting, analytics, email, or scheduling tools). We may also share information when required by law, to protect rights and safety, or in connection with a business transaction such as a merger or asset sale.
Data retention
We retain information only as long as necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, and meeting legal requirements. Retention periods vary depending on the type of information and how it is used.
Your choices and rights
You may request access, correction, or deletion of personal information we hold about you, subject to applicable law. You can also opt out of non-essential cookies through your browser settings. To make a request, contact us using the details on our Contact page.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Our website is intended for businesses and general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.